I offer an initial FREE consultation, competitive rates and I always deliver your content on time.
Software User Assistance
- Online and printable end user guides, including Quick Reference and Getting Started Guides
- Mobile online help
- Web-based user assistance
- Traditional technical manuals
- Programming/API guides
- Internal process and procedure manuals
Marketing and Advertising Copy
- Banner ad copy
- Direct mail copy
- Brochure content
SEO-Friendly Website Content
Let me help with your Software User Assistance development:
- Define a user assistance strategy.
- Advise you on the best ways to deliver information to your customer, whether it be online, mobile, print, wikis, knowledge bases and user forums.
- Design your help systems and provide templates for continuing development.
- Expand your educational content, including scripts for online video help and interactive tutorials.
- Convert your legacy content into modern documentation deliverables.
- Webinar planning and scripting
- PowerPoint Presentations
- User assistance video and tutorial scripting
Additional Writing Services
- Editing and proofreading
- Twiki content planning and authoring
Documentation Tools and Technologies
I use the following popular documentation authoring tools and technologies:
- Adobe FrameMaker
- Adobe RoboHelp
- Single-sourcing with Adobe Technical Communications Suite
- MadCap Flare (single-sourcing or stand-alone)
- Microsoft Office
- Adobe Photoshop
- HTML, CSS and XML