CohenWrite is backed by more than 25 years experience writing documentation for software and hardware products using a variety of popular authoring tools. In the “old days,” we used to write long-hand content and hand it over to a typist who prepared printed pages on a Xerox 860 system. Now we use all kinds of sophisticated single-based authoring software to prepare the widest variety of content to software users over the Internet. The tools may have changed, but the fundamental principles underlying documentation content have not. End users still need to know how to get the most of out of your product. This is the value that experienced technical writers add to your product and your company.
Technical documentation includes but is not limited to:
- Step-by-by procedural manuals
- Online help
- Immediate help embedded in the software itself
- Conceptual information
- Visual learning guides
- Collaborative documentation
- Information for programmers (API guides, for example)
- Training guides
And the list goes on.